Individual Digital Troubleshooting
For one person who needs help diagnosing and resolving a specific issue.
- Account access and recovery problems
- Computer running slow / acting strange
- Email, printer, browser, and setup issues
- Basic safety checks after a suspicious message
Format: 1-on-1 • in-person or remote
Pricing: contact
Group Digital Troubleshooting
For small groups or organizations that need common issues fixed and workflows made consistent.
- Shared workflow problems (email, docs, logins)
- Device setup consistency and basic hygiene
- “Everyone keeps getting stuck on the same thing”
- Lightweight safety improvements and best practices
Group size: 6–20 • in-person
Pricing: flat-rate (scope-based)